Thank you for visiting our website visionaart.com. It is leading online retail store and information site for contact lenses and related products. We offer a large selection of contact lenses and related products, along with a wealth of information designed to help consumers make educated purchasing decisions. We want each visitor to the Site to have a safe, pleasurable visit. Please read these terms and conditions carefully as they part information regarding the policies under which you will be ordering lenses with visionaart.com.
> VALID PRESCRIPTION REQUIRED :
You hereby certify that you have a valid prescription or having at least the knowledge of your current prescription for the contact lenses that you are ordering. This means that your prescription is has been dispensed by a professional and qualified optometrist or contact lens fitter. By ordering online on our website you hereby certify that you are aware of your current prescription or you may contact your eye care professional to obtain such information. Contacting your eye care professional has to be given us in writing via e-mail or in writing to our postal address mentioned on contact us page.
> USE OF THIS WEBSITE :
Use of the Website is available only to persons who can form legally binding contracts under applicable law. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Website
The allowance of using the service on our website is on a temporary basis and we reserve the right to withdraw or make changes in the service we provide without any notice. We will not be responsible if in any case the website is unavailable at any time. It may appear that at sometimes we deny access to some parts of the website to our users. For those who are transacting with us for the first time completing a registration form is a compulsion but you can edit and update your details as and when required. We provide the best information and description regarding our products on our website although we do not wish our customers to rely upon the information provided and make decisions accordingly. We cannot be held liable for any reliance placed on such information by any user. We store and use your personal information as and when needed in accordance with our privacy policy, by placing orders through our website you allow us to process your information and agree that all the information provided is true and accurate. We permit our users to download and print copy of the website only for their personal reference. Any other commercial use or changes made to it without our consent is prohibited.
> Our Rights :
Our aim is to provide the best possible service to our customers so we reserve the right to refuse to sell products to you if we believe that you have a motive of re-selling the product. We also have the right to control the quantity of products made available to you. The General Conditions shall be in accordance with the law of the country in which the Supplier accepts the order and not from the country in which the distribution was executed. The sale contract will strictly be between the supplier and the customer. The customer will represent the individual that executes a sale from the website and that has read the Terms and Conditions accepting the contents in its entirety.
> Restrictions on Use of this Site Contents :
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Visionaart.com or its content suppliers. The compilation of all content on this site is the exclusive property of Visionaart.com. All Content is copyrighted as a collective work under the Indian copyright laws, and we own a copyright in the selection, coordination, arrangement, and enhancement of such Content. All software used on this site is the property of Visionaart.com in or its software suppliers.
You may not use any data or any other text utilizing Visionaart.com name or trademarks without the express written consent of Visionaart.com. Any unauthorized use terminates the permission granted by Visionaart.com.
> How to Use :
1. Wash your hand thoroughly whenever you touch lens for wearing and removing.
2. Rinse your lens with solution to remove any pollutant. Place lens on the tip of your index finger to check if they are on proper side.
3. Hold your upper eyelid using the other hand and pull down your lower eyelid using your applying hand.
4. Look up the ceiling or look forward whichever you feel comfortable and place the lens gently on the lower white part of your eye
5. Remove your index finger and gently release your lower eyelid. Blink several times to adjust lens.
6. If your eye feels uncomfortable, remove the lens and check if they are on reversed side or if there is any eye winker or damage. If lens surface is fine, rinse the lens with more solution and apply again.
> Order Cancellation Policy :
You may cancel your order at any time before dispatch your order by calling our Customer Help Line on +91 98192 57679 or by emailing us on info.visionaart@gmail.com.
For any reason you are not happy with your order you can return the products to us in its original packaging, unmarked and complete with any tags and labels without any damages in true shape and size to us within 10 days of receiving your Products. We will accept the returns.
You will have the choice of replacing your Products with an alternative or a full refund.
> Please follow the following instruction to return your product.
Once the product has been returned to us in its original condition without any damages, we will refund the money back to you via the original mode of payment.
If you have paid online through a Net Banking, Credit card or Debit card the refund will be processed on the same card or Same Bank account.
If you have paid through Cash On Delivery (COD), your money will be refunded via NEFT to your bank account. Once you initiate the returns process we will send you a link or E-mail to enter your bank details for refund your amount.
> PERSONAL INFORMATION :
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You agree to immediately notify us of any unauthorized use of your Customer Number or account or any other breach of security. The customer is free at any time to request the modification or deletion of their own personal information. Any information we receive will not be disclosed to third parties under any circumstances.